Refund policy

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact JBMakes3D within 48 hours of delivery.

Please provide your order number, a brief description of the issue, and clear photos of the product and packaging when possible.

We take pride in our products and will work with you to make things right. Depending on the circumstances, we may offer a replacement, correction, or refund.

All sales are final, and we do not accept returns or exchanges for change of mind or buyer preference.

This 48-hour reporting window helps us address shipping damage and order issues promptly. It does not limit any rights or remedies available under applicable law.